avocat e-réputation
Digital law

Online reputation lawyers

As lawyers specialising in online reputation under French law, we assist you with all matters relating to the protection of your reputation online, whether you have been targeted by a competitor’s disparagement campaign, received an abusive review on your Google Business Profile, or had a derogatory comment posted on your social media pages.

  • An online reputation lawyer will first help you determine the appropriate legal classification of the conduct. Different legal rules may apply, including those governing defamation, insults and commercial disparagement. Each category has its own requirements and procedural formalities.

  • Act quickly. Limitation periods are very short, particularly for defamation and insults: legal proceedings must generally be initiated within three months of the publication concerned.

  • These deadlines leave even less time because bringing court proceedings is not necessarily the first step. It may first be useful to have a judicial officer draw up an official report documenting the content.

  • The author’s identity may be unknown if they are using a pseudonym. An online reputation lawyer can help you seek a court order requiring the hosting provider, such as Google for Google Business Profiles, to disclose information associated with the author’s IP address.

  • An online reputation lawyer can assist you both in court and before proceedings begin. A formal letter to the author may be effective in reminding them of their legal obligations and requiring them to remove the derogatory comment voluntarily. If the author fails to respond, a request may also be sent directly to the hosting provider.

We can assist you with all these matters and more under French law. You may already find answers to your questions below. If not, please contact us by telephone or email.